Rates and policies

As you may have already guessed, like most alternative healthcare options, many insurance policies do not cover our type of services. Meaning that we operate a cash based business only. All services are due upon or before receiving services or products.

Unlike other health businesses, we don’t bundle predetermined services into a package for a preset amount and hope for the best. Each client has unique needs, so what works for one will not necessarily work for another. Because of this, each healing plan we craft is customized to our client’s goals and challenges and therefore the investment amount will vary.

Financing is available

To make it as easy as possible we do offer low interest financing options from MediCard which can be seen at their website here.

We have also partnered with ATB to bring you a more direct approach to applying for a line of credit. If you are approved for the line of credit you’ll have a better interest rate than if you we’re to just go direct to a branch. If you’re interested in applying simply let us know once you have completed your consultation call.

What to expect

Please keep in mind that we do not offer services by themselves. We put together a personalized healing plan that is unique to your circumstances and condition. This plan will be a combination of the services below that your practitioner believes will deliver you the best possible results – after all, you’re here to feel better.

Discovery call

$0. Includes 30 minute phone call with a trained health adviser. This allows for you to get a good understanding of what it is we do and to determine if you are a good candidate for what we offer before spending any time time and money.

Practitioner Appointments

Assessment: $997, Includes a baseline QEEG Brain Map, eye test, neurocgnitive assessment, heart rate variability assessment, interpretation of the brain map, and 2 hour consult with the practitioner we think is most familiar with your condition.

Regular Follow-ups: $297 for 60 minutes with the practitioner.

Laboratory Testing

We strive to offer personalized solutions and that includes tailoring the recommended lab testing. What the QEEG brain map allows us to do is make more accurate decisions about what tests are and are not necessary. The investment for laboratory tests recommended during the case review process can range from $300 – $10,000.

Not all needs to be done at once and we can work with you and your budget to stagger the tests over time so it is more affordable. The investment will depend entirely upon the severity of your condition.


The investment for nutraceuticals recommended as part of your protocol during your case review is around $200 – $1500/month and can be modified for budgetary constraints. The investment for the nutraceutical protocol is entirely predicated upon the severity of your condition.


Most people will require some neurofeedback depending on the condition.

Initial protocol: $1550/month for 3 months. Includes 2 one hour sessions per week.

Maintenance: $199/session. The practitioner will direct you to the frequency and how to reduce visits after achieving the desired results.

Grand total

The total you should expect to pay for the entire case review process is roughly between $6000 – $12,000. This includes the first two appointments (Brain Map and Case Review), lab testing tailored to you, 3 months of neurofeedback, and the first few months of nutraceuticals.

Everyone’s circumstance vary and this is to serve as a ballpark figure as to what to expect with moving forward.

Estimated Investment for Nutraceuticals for Ongoing Services

The ongoing investment will vary a great deal depending on the severity of your condition. Expect an average of around $500 – $800/month

Cancellation policy

Credit Cards: We require a credit card number at the time of becoming a client. This credit card will be securely kept on file and charged in the event of late cancellation or you do not show up for an appointment.

Case Reviews: Appointments must be canceled at least 1 week prior to your scheduled appointment, otherwise 100% of the appointment fee will be charged to your card automatically.

Late Arrival: We are committed to being on time with clients’ appointments to prevent waiting. If you arrive late to the office for your consult, your appointment will end at the scheduled time and you will be charged for the length of the originally scheduled visit.

Follow-ups: Appointments must be canceled or rescheduled at least 48 hours prior to your scheduled appointment or cancellation fees will apply. Cancellation within 48 business hours of your appointment will equal 50% of the appointment fee for the first late cancellation and 100% of the appointment fee for subsequent late cancellations.

No-shows: If you miss any appointment you will be charged the full rate of that appointment. All appointment rates are subject to change.

How To Cancel: You may cancel your appointment by calling 587-997-4649.


Unused Services: If a package of services are purchased and you do not wish to continue, for whatever reason, we will refund the unused portion of the purchased services.

Administrative fee: An administrative fee of 3% will apply in order to reverse the payment and will be billed to your card on file as a separate charge for processing all refunds.

Supplements and Laboratory Testing: Supplements and Laboratory testing kits purchased through Neurvana Health may be returned for a refund or exchange if in original condition and unopened or unused. Proof of purchase is required. All laboratory testing kits must be completed within 1 year of purchase.

Some of our products will be ordered through a company called FullScript which has a 30 day return policy on most items. The products must be unopened and purchased within the last 30 days. Unfortunately heat-sensitive or perishable products cannot be returned. Please contact them direct by phone or email.

For products that we sell directly, refunds are available for unopened items purchased in the last 90 days.

Restocking Fee: Please note a restocking fee of 20% will be incurred on all returns. Shipping fees are not included in the refund.

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